Question 1

What is ChatDys?

Accepted Answer

ChatDys is an AI-powered medical information platform specializing in dysautonomia, Long COVID, MCAS, EDS, Gastroparesis, ME/CFS, and related chronic conditions. It combines a curated RAG knowledge base, medical literature from PubMed, and community insights to provide comprehensive, evidence-based information.

Question 2

Is ChatDys a substitute for medical advice?

Accepted Answer

No. ChatDys provides educational information only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical decisions. If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

Question 3

Who built ChatDys?

Accepted Answer

ChatDys was built by and for the dysautonomia and chronic illness community. Our team includes patients, caregivers, and healthcare advocates who understand the challenges of navigating these complex conditions.

Question 4

Where does the AI get its information?

Accepted Answer

The ChatDys AI draws from four sources: (1) our curated RAG knowledge base of vetted medical content, (2) PubMed and Europe PMC medical literature, (3) community forum discussions, and (4) a live web search for up-to-date information. All responses are generated by AI and should be verified with healthcare providers.

Question 5

How accurate is the AI?

Accepted Answer

The AI is trained on high-quality medical sources and is regularly updated. However, AI can make mistakes and medical knowledge evolves rapidly. Always cross-reference important information with your healthcare team and trusted medical sources.

Question 6

Can I ask about my specific symptoms?

Accepted Answer

You can ask general questions about symptoms associated with these conditions, but ChatDys cannot diagnose you or interpret your personal medical history. For personal symptom evaluation, please consult a healthcare provider.

Question 7

How does the Community Map work?

Accepted Answer

The Community Map is completely opt-in. You choose whether to appear on the map, and your location is shown at city/state level only — never your exact address. You can add or remove yourself at any time from the Community Map page.

Question 8

Is the forum moderated?

Accepted Answer

Yes. Our community forum is moderated to ensure a safe, supportive environment. We have zero tolerance for misinformation, harassment, or medical advice that could be harmful. Posts may be reviewed and removed if they violate community guidelines.

Question 9

How do I suggest a doctor for the directory?

Accepted Answer

Sign in to your account and visit the Doctor Directory page. Click 'Suggest a Doctor' and fill in the details. Suggestions are reviewed before being added to the directory.

Question 10

Is my health data private?

Accepted Answer

Yes. Your health tracker data is private and only visible to you. We never sell personal health data. Community map entries only show city/state level location with your explicit consent.

Question 11

Can I delete my account?

Accepted Answer

Yes. Contact us through the forum or email to request account deletion. All your personal data, health logs, and community map entries will be permanently removed.

Frequently Asked Questions

About ChatDys

Using the AI Chat

Community Features

Privacy & Data

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